Privacy policy

1. Information on the collection of personal data and contact details of the responsible person

1.1 Thank you for visiting our website. In the following, we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified.

1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is Ecologa Europe GmbH / Patricia Bös, Ziegelhüttenstr. 11, 63768 Hösbach, Germany, Tel.:06021/5830120, E-Mail: info@ecologaeurope. com

1.3 To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.

2. data collection when visiting our website

Each time you visit our website, our system automatically collects data and information that your browser transmits to our server (so-called „server log files“).

The following data, which is technically necessary for us, is collected:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Operating system used
  • Browser used
  • IP address used (if applicable: in anonymised form)

The legal basis for the processing is Art. 6 para. 1 lit. f DSGVO due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data is not passed on or used in any other way. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, the user has no right of objection.

3. contacting us

If you contact us via the contact form, the data entered in the input mask will be transmitted to us and stored. The data collected can be found in the respective input mask. If you contact us by e-mail, only the data you enter there will be transmitted to us. The data is used exclusively for processing the conversation and your request. The legal basis for the processing of the data is Art. 6 para. 1 lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f) DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and provided that there are no statutory retention obligations to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is deemed to have ended when it is clear from the circumstances that the matter in question has been conclusively clarified. The user has the option of revoking his or her consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.

4. cookies

Our website uses cookies.
Cookies are text files that are stored on the user’s terminal device. When a user calls up a website, a cookie may be stored on the user’s operating system. Some functions of our website cannot be offered without the use of cookies. For this purpose, it is necessary that the browser is recognised even after a page change. The user data collected through technically necessary cookies are not used to create user profiles. The above-mentioned purposes are also our legitimate interest in processing the personal data in accordance with Art. 6 (1) f) DSGVO.

In addition, our website may use cookies that enable an analysis of the user’s surfing behaviour (so-called third-party cookies). You will find more detailed information on the scope, purpose, legal basis and objection options in the respective sections of the relevant chapter of this data protection declaration.

As a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate, restrict or delete the transmission of cookies. If you deactivate cookies for our website, it may no longer be possible to use all the functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the settings of the Flash Player.

You can find help on the settings in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allowcookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Some of the cookies used here are deleted after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third party cookies) to recognise your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie.

4.1 Google Analytics This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called „cookies“. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Deactivate Google Analytics. You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

5. Data processing for order processing

5.1 If you wish to place an order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. We process the data you provide in order to process your order.

In some cases, we work together with external service providers to process your order. For this purpose, we have to pass on the necessary personal data.

If we commission transport companies with the delivery of your goods, we pass on your data required for the delivery of the goods to the respective transport company. For the processing of payments, we pass on your data to the commissioned credit institution as necessary. If we use payment service providers, you will also be informed of this below. The legal basis for the forwarding of your data is Art. 6 Para. 1 lit. b DSGVO.

5.2 Use of payment service providers

  • Paypal
    If you select the payment method PayPal, credit card via PayPal, direct debit via PayPal or
  • if offered – „purchase on account“ or „payment by instalments“ via PayPal, the payment will be processed via PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as „PayPal“).We pass on your personal data to PayPal as necessary in accordance with Art. 6 Para. 1 lit. b DSGVO. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – „purchase on account“ or „payment by instalments“ via PayPal.

For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO due to PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method.
The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure.

The calculation of the score values includes, but is not limited to, address data.
What other data is collected by PayPal can be found in the respective PayPal privacy policy. This can be found at:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

6. data processing when opening a customer account and for contract processing

If you open a customer account with us, personal data will be collected and processed in accordance with Art. 6 (1) lit. b DGSVO. The scope of the data can be seen from the input form. The data you enter will be stored and used by us to process the contract.

You can delete your customer account at any time. This can be done by sending a
message to the address of the person responsible or, if offered, directly in the customer account. In that case, we will also block your data with regard to tax and commercial law retention periods and delete it after these periods have expired.

This can only be opposedby your consent to permanent storage or a legally permitted further use of data on our part.

7. use of your data for direct advertising

7.1 Newsletter
On our website there is the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us. Mandatory information is only your email address. If you make further voluntary entries, these will only be used for the personal address.

The legal basis for the processing of your data after registration for the newsletter is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. We obtain this by sending you a confirmation email after you have registered for the newsletter, in which there is a confirmation link. When you click on this link, you also give your consent to receive the newsletter.
When you send the registration for the newsletter, we store your IP address and the date and time of registration. This storage serves to be able to trace a possible misuse of your e-mail address.

We use the data we collect when you register for the newsletter exclusively for the
purpose of sending the newsletter. You can cancel your subscription to the newsletter at any time. For this purpose, you will find a corresponding link in each newsletter. This also enables you to revoke your consent to the storage of the personal data collected during the registration process.

7.2 CleverReach
We send our newsletter via the service provider CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede (hereinafter referred to as „CleverReach“). We pass on the data you provided when registering for the newsletter to Cleverreach. This transfer takes place in accordance with Art. 6 (1) lit. f DSGVO based on our legitimate interest in the use of a secure, user-friendly and effective advertising newsletter system.

The data entered when ordering the newsletter (e.g. email address) is stored on CleverReach’s servers in Germany or Ireland. Your data will be used by Cleverreach to send and statistically evaluate the newsletters on our behalf. For this purpose, the newsletter emails contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. In this way, we can track whether a newsletter email has been opened and which links have been clicked on. With the help of this conversion tracking, it is also possible to track whether an action (such as the purchase of an item from our store) was performed after opening a link from the newsletter. In addition, technical information is also recorded (e.g. the time of the retrieval, your IP address, browser type and/or operating system). This data is collected exclusively collected pseudonymously and not linked to your other personal data. If you do not want the data analysis described here, you must unsubscribe from the newsletter. There is an order processing agreement with CleverReach. Further information on data analysis by CleverReach can be viewed here: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/ The privacy policy of CleverReach can be accessed here: https://www.cleverreach.com/de/datenschutz/.

8. use of social media: social plugins

Facebook as standard plugin
We use our website social plugins („plugins“) of the social network Facebook used (Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) (hereinafter referred to as „Facebook“).

You will mostly recognize the plugins by the Facebook logo, usually a white „f“ on a blue background. You can view other Facebook plugin designs here:
https://developers.facebook.com/docs/plugins

When you call up one of our websites in which such a plugin is integrated, your browser establishes a direct connection to Facebook’s servers and Facebook transmits the content of the plugin directly to your browser, even if you do not have a Facebook profile or are not currently logged in to Facebook.

This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there. If you are logged into Facebook at the relevant time, Facebook can immediately assign
your visit to our website to your Facebook profile. If you interact with a plugin (e.g. click the „Like“ button or comment on something), this information is also transmitted directly to a Facebook server and stored there. The actions can be published on your Facebook profile and displayed to your Facebook friends.

Our legitimate interest lies in displaying personalized advertising and exploiting the full financial potential of our website. The legal basis is Art. 6 para. 1 lit. f DSGVO. Facebook’s legitimate interest lies in the display of personalized advertising needs-based design of the service. The legal basis is Art. 6 para. 1 lit. f DSGVO.

If you do not want the data collected via our website to be associated with your Facebook profile, you must log out of Facebook before visiting our website. You can also prevent the loading of Facebook plugins with add-ons for your browser, e.g. with the script blocker „NoScript“ (http://noscript.net/).

Data transfer to the USA is based on the standard contractual clauses of the EU
Commission. Details can be found here:https://www.facebook.com/legal/EU_data_transfer_addendum.Weitere Information can be found in Facebook’s privacy policy:
http://www.facebook.com/policy.php

9. use of social media: video

Use of Youtube videos

On this website, we use the Youtube embedding function to display and play videos from the provider „Youtube“, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google“). Here we use the extended data protection mode, which, according to the provider, only triggers the storage of user information when the video(s) is/are played. When you start the playback of embedded Youtube videos, the provider „Youtube“ uses cookies to collect information about your user behavior. According to „Youtube“, these are used, among other things, to collect video statistics, improve the user experience and prevent abusive behavior. If you are logged in to Google, your data will be directly assigned to your account.

If you do not want the assignment with your profile at YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of Google’s legitimate interests in the insertion of personalized advertising, market research and/or needs-based design of a website, as well as our legitimate interest in the integration of the videos in accordance with Art. 6 para. 1 lit. f DSGVO lies in the evaluation of user behavior, design of our website in accordance with user interest and the exploitation of the financial potential of our website.

You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. Independently of a playback of the embedded videos, a connection to the Google network „DoubleClick“ is established each time this website is called up, which may trigger further data processing operations without our influence.

There may also be a transmission of data to the servers of Google LLC. in the USA.

Further information on data protection at „YouTube“ can be found in the provider’s privacy policy at:
https://policies.google.com/privacy?hl=de Settings for personalized advertising are possible at:
https://adssettings.google.com/authenticated.

As a subsidiary of Google, the data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sc

10. web analytics services

Matomo (formerly Piwik)
We use the web analytics service Matomo (www.matomo.org) (InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand) (hereinafter referred to as „Matomo“) on our website.

To protect our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes, Matomo collects, analyzes and stores pseudonymized visitor data, from which pseudonymized user profiles can be created and evaluated. Matomo uses cookies to recognize the browser, thus enabling a more accurate determination of statistical data.

The legal basis is Art. 6 para. 1 lit. f DSGVO. The data collected using Matomo technology (including your pseudonymized IP address) is processed on our servers. Your data will not be used to identify you personally and will not be merged with personal data about the bearer of the pseudonym.

If you do not wish your data to be stored and analyzed, you can object to its storage and use at any time by clicking on it. In this case, a so-called opt-out cookie is set in your browser so that Matomo can no longer collect any session data. The complete deletion of your cookies has the consequence that the opt-out cookie is also deleted and may have to be reactivated by you.

For New Zealand, the European Commission has issued a so-called adequacy decision, which certifies compliance with European data protection standards for international data transfers.There is an order processing agreement with Matomo, which can be viewed here: https://matomo.org/matomo-cloud-dpa/

11. rights of the data subject

11.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:

  • – Right to information pursuant to Art. 15 DSGVO:
    You may request confirmation from the controller as to whether personal data concerning you is being processed by the controller. In addition, you have a right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and about the existence of further rights such as correction of the data or the existence of a right of complaint to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable. meaningful information about the logic involved and the scope and intended effects of such processing that concern you, as well as your right to be informed about what guarantees exist in accordance with Art. 46 DSGVO when your data is transferred to third countries;
  • Right to rectification pursuant to Art. 16 DSGVO:
    You have the right to have the inaccurate data relating to you corrected without delay and/or to have the incomplete data we hold about you completed; the correction or completion must take place without delay.
  • Right to deletion pursuant to Art. 17 DSGVO:
    You have the right to request the immediate deletion of your personal data as the conditions of Art. 17 (1) DSGVO are met. However, this right to erasure does not exist in particular – not conclusively – if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;
  • Right to restriction of processing pursuant to Art. 18 DSGVO:
    You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is being verified, if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you require your data for the assertion, exercise or defense of legal claims after we no longer need this data after the purpose has been achieved, or if you have objected on the grounds of your particular situation as long as it has not yet been determined whether our legitimate grounds prevail; If the processing of personal data relating to you has been restricted, such data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted, you will be informed by the controller before the restriction is lifted.
  • Right to information pursuant to Art. 19 DSGVO:
    If you have exercised your right to rectification, erasure or restriction of processing, the controller is obliged to inform all recipients to whom your personal data have been disclosed of this rectification or erasure of the data or restriction of processing, unless this is impossible or involves a disproportionate effort. You also have the right to be informed about these recipients.
  • Right to data portability pursuant to Art. 20 DSGVO:
    You have the right to receive your personal data disclosed to us in a structured, common and machine-readable format or to request that it be transferred to another controller, insofar as this is technically possible;
  • Right of revocation pursuant to Art. 7 (3) DSGVO:
    You have the right to object at any time to the processing of personal data relating to you that is carried out on the basis of Art. 6 (1) (e) or (f) DSGVO; this also applies to profiling based on these provisions.
    You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
  • Right to lodge a complaint pursuant to Art. 77 DSGVO:
    Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the DSGVO.

11.2 Right of objection

You have the right to object to the processing of your data at any time with effect for the future if we process your data on the basis of our overriding legitimate interest after weighing up the interests.
If you exercise this right of objection, we will terminate the processing of your data if there are no demonstrably overriding compelling reasons worthy of protection against the termination or if the further processing serves the exercise or defense of legal claims.

12. Duration of the storage of personal data

The duration of the storage of personal data depends in each case on statutory retention periods. After their expiry, we routinely delete the data if they are no longer required for the performance or initiation of the contract and/or there is no continued legitimate interest for us in storing them.

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